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Update Scanning-Issues.md

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Add section for scans that stop before finishing a platform and recommended troubleshooting steps
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Levi Romandine
2025-04-12 11:53:51 -07:00
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docs/Troubleshooting/Scanning-Issues.md
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@@ -25,3 +25,7 @@ When scanning the folders mounted in `/library/roms`, the scanner tries to match
### Scan times out after ~4 hours
The background scan task times out after 4 hours, which can happen if you have a very large library. The easiest work around is to keep running scans every 4 hours, **without** checking the "Complete re-scan" option.
### Scan stops before finishing a platform
Check the logs for RomM, you should find a line that looks like `ERROR: [RomM][scan_handler][2025-04-12 11:48:55]` that explains why the scanner stopped. This can often happen due to a corrupted file or a file the [python zipfile library](https://docs.python.org/3/library/zipfile.html) cannot handle, such as old DOS zip files with backslashes instead of forward slashes.