diff --git a/docs/Troubleshooting/Scanning-Issues.md b/docs/Troubleshooting/Scanning-Issues.md
index 701c2e6..1a7cfef 100644
--- a/docs/Troubleshooting/Scanning-Issues.md
+++ b/docs/Troubleshooting/Scanning-Issues.md
@@ -25,3 +25,7 @@ When scanning the folders mounted in `/library/roms`, the scanner tries to match
 ### Scan times out after ~4 hours
 
 The background scan task times out after 4 hours, which can happen if you have a very large library. The easiest work around is to keep running scans every 4 hours, **without** checking the "Complete re-scan" option.
+
+### Scan stops before finishing a platform
+
+Check the logs for RomM, you should find a line that looks like `ERROR:    [RomM][scan_handler][2025-04-12 11:48:55]` that explains why the scanner stopped. This can often happen due to a corrupted file or a file the [python zipfile library](https://docs.python.org/3/library/zipfile.html) cannot handle, such as old DOS zip files with backslashes instead of forward slashes.