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Update Kickstarter FAQ to reflect changes in retail launch timing and clarify shipping options for backers.

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Adam Shiervani
2025-04-22 21:16:07 +02:00
parent 2ebcbdd111
commit 2c00a232ce
1 changed files with 2 additions and 2 deletions
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content/docs/getting-started/ks-faq.mdx
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@@ -85,7 +85,7 @@ This process helps us stay organized and ensures your JetKVM is shipped to the r
### What courier will you use?
Unfortunately, we can't specify the courier for any country, as shipping is handled by a third-party service rather than directly by us. If this is a critical requirement for you, and you'd like a refund, please reach out to [shipping@jetkvm.com](mailto:shipping@jetkvm.com). When we go retail in March, details like this will be much clearer.
Unfortunately, we can't specify the courier for any country, as shipping is handled by a third-party service rather than directly by us. If this is a critical requirement for you, and you'd like a refund, please reach out to [shipping@jetkvm.com](mailto:shipping@jetkvm.com). When we go retail soon, details like this will be much clearer.
### Will you be able to handle the demand?
@@ -102,7 +102,7 @@ However, you have a few options:
1. **Refund and Reback**: I could refund your pledge, and you could back the project again with updated items. Please note that this may result in a later shipping date, so be sure to check the Expected Delivery date.
2. **New Account Option**: If you don't mind paying extra for shipping, you can create a new Kickstarter account and back the project again with the updated items.
3. **Wait for Retail**: Alternatively, if you're not in a rush, we plan to launch the product for retail on platforms like Amazon starting in February. This might be a more convenient option.
3. **Wait for Retail**: Alternatively, if you're not in a rush, we plan to launch the product for retail soon. This might be a more convenient option.
Reach out to [contact@jetkvm.com](mailto:contact@jetkvm.com) if you'd like to discuss these options.