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Merge pull request #2859 from appwrite/fix/helpscout-metafields-consistency

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Replace HelpScout customFields IDs with semantic metaFields
This commit is contained in:
Chirag Aggarwal
2026-02-16 15:18:04 +05:30
committed by GitHub
parent 2cf0cf83b5 909cf7ef2f
commit e00770712a
4 changed files with 19 additions and 35 deletions
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src/lib/stores/feedback.ts
+3 -15
View File
@@ -105,8 +105,6 @@ function createFeedbackStore() {
return feedback;
});
},
// TODO: update growth server to accept `billingPlan`.
// TODO: update growth server to accept `source` key to know the feedback source area.
submitFeedback: async (
subject: string,
message: string,
@@ -122,18 +120,6 @@ function createFeedbackStore() {
if (!VARS.GROWTH_ENDPOINT) return;
trackEvent(Submit.FeedbackSubmit);
const customFields: Array<{ id: string; value: string | number }> = [
{ id: '47364', value: currentPage }
];
if (value) {
customFields.push({ id: '40655', value });
}
if (billingPlan) {
customFields.push({ id: '56109', value: billingPlan });
}
const response = await fetch(`${VARS.GROWTH_ENDPOINT}/feedback`, {
method: 'POST',
headers: {
@@ -143,9 +129,11 @@ function createFeedbackStore() {
subject,
message,
email,
customFields,
firstname: (name || 'Unknown').slice(0, 40),
metaFields: {
currentPage,
npsScore: value,
billingPlan,
source: get(feedback).source,
orgId,
projectId,
src/routes/(console)/organization-[organization]/settings/BAAModal.svelte
+4 -6
View File
@@ -67,13 +67,11 @@
firstName: ($user?.name ?? '').slice(0, 40),
message: `BAA request for ${$organization?.name ?? ''} (${$organization?.$id ?? ''})`,
tags: ['cloud'],
customFields: [
{ id: '41612', value: 'BAA' },
{ id: '48493', value: $user?.name ?? '' },
{ id: '48492', value: $organization?.$id ?? '' },
{ id: '48490', value: $user?.$id ?? '' }
],
metaFields: {
category: 'BAA',
userName: $user?.name ?? '',
orgId: $organization?.$id ?? '',
userId: $user?.$id ?? '',
employees: employees,
country: country,
role: role,
src/routes/(console)/organization-[organization]/settings/Soc2Modal.svelte
+4 -6
View File
@@ -68,13 +68,11 @@
firstName: ($user?.name ?? '').slice(0, 40),
message: `SOC-2 request for ${$organization?.name ?? ''} (${$organization?.$id ?? ''})`,
tags: ['cloud'],
customFields: [
{ id: '41612', value: 'SOC-2' },
{ id: '48493', value: $user?.name ?? '' },
{ id: '48492', value: $organization?.$id ?? '' },
{ id: '48490', value: $user?.$id ?? '' }
],
metaFields: {
category: 'SOC-2',
userName: $user?.name ?? '',
orgId: $organization?.$id ?? '',
userId: $user?.$id ?? '',
employees: employees,
country: country,
role: role,
src/routes/(console)/supportWizard.svelte
+8 -8
View File
@@ -136,14 +136,14 @@
formData.append('message', $supportData.message);
formData.append('tags[]', categoryTopicTag);
formData.append(
'customFields',
JSON.stringify([
{ id: '41612', value: $supportData.category },
{ id: '48492', value: $organization?.$id ?? '' },
{ id: '48491', value: $supportData?.project ?? '' },
{ id: '56023', value: $supportData?.severity ?? '' },
{ id: '56024', value: $organization?.billingPlanId ?? '' }
])
'metaFields',
JSON.stringify({
category: $supportData.category,
orgId: $organization?.$id ?? '',
projectId: $supportData?.project ?? '',
severity: $supportData?.severity ?? '',
billingPlan: $organization?.billingPlanId ?? ''
})
);
if (files && files.length > 0) {
formData.append('attachment', files[0]);