Alex Matus
275 lines
14 KiB
HTML
275 lines
14 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<style>
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html {
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font-family: sans-serif;
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line-height: 1.15;
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-webkit-text-size-adjust: 100%;
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-webkit-tap-highlight-color: transparent
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}
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body {
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margin: 0;
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";
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font-size: 1rem;
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font-weight: 400;
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line-height: 1.5;
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color: #212529;
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text-align: left;
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background-color: #fff
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}
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h1, h2, h3, h4, h5, h6 {
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margin-top: .5rem;
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margin-bottom: 1rem;
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}
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p {
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margin-top: 0;
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margin-bottom: 1rem
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}
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dl, ol, ul {
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margin-top: 0;
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margin-bottom: 1rem
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}
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ol ol, ol ul, ul ol, ul ul {
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margin-bottom: 0
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}
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b, strong {
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font-weight: bolder
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}
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a {
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color: #007bff;
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text-decoration: none;
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background-color: transparent
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}
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a:hover {
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color: #0056b3;
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text-decoration: underline
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}
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a:not([href]) {
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color: inherit;
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text-decoration: none
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}
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a:not([href]):hover {
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color: inherit;
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text-decoration: none
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}
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.container {
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margin: auto;
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padding-right: 15px;
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padding-left: 15px;
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}
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@media (min-width: 768px) {
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.container {
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width: 750px;
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}
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}
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@media (min-width: 992px) {
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.container {
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width: 970px;
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}
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}
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@media (min-width: 1200px) {
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.container {
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width: 1170px;
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}
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}
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.privacy-policy {
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color: #606b9f;
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background-color: #00082c;
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font-family: 'Open Sans', sans-serif;
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font-weight: 400;
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}
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.bold {
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font-weight: 700;
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}
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.underline {
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text-decoration: underline;
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}
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.fs-20 {
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font-size: 20px;
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}
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.disc {
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list-style-type: circle;
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}
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</style>
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<link rel="preconnect" href="https://fonts.gstatic.com">
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<link href="https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;600;700&display=swap" rel="stylesheet">
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<body class="privacy-policy">
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<div class="container ">
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<h1>PrivadoVPN Privacy Policy</h1>
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<h2>Last Updated: <span>July 8, 2021</span></h2>
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<h2>PrivadoVPN Key Privacy Facts</h2>
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<ul class="bold">
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<li>We do not store any data about what any specific user browsed or accessed through a PrivadoVPN connection.
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</li>
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<li>We are not able to connect activity originating from an IP address from our VPN servers to activity
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conducted by an individual user.
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</li>
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<li>We encrypt all data over our VPN connections, and we do not inspect or record the contents of what you are
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viewing, browsing or doing through the PrivadoVPN connections.
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</li>
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<li>We ensure that we never log browsing history, traffic destination, data content, IP addresses, or DNS
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queries.
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</li>
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<li>We will never sell your data to any third parties.</li>
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</ul>
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<p>The PrivadoVPN Privacy Policy ("Policy") applies to the applications, websites and online products and services
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(the "Services") provided by Privado Networks AG ("we"). By visiting our websites or creating an account to use
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our Services and ticking the "I agree"-box, you agree to this Policy. If you do not agree to this Policy, you
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may not use our Services.</p>
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<p>This Policy informs the customers and users ("you" or "user") of our Services of how we collect, process and
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store personal data. We strive to collect only the minimal data required to provide the Services.</p>
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<h2>Data Controller:</h2>
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<p>Privado Networks AG in Zug, Switzerland, is the controller for the data processing pursuant to this Policy. You
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can notify us of any data protection related concerns using <a class="underline"
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href="mailto:support@privado.io">support@privado.io</a>.
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</p>
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<h2>Data that we collect (data that you provide to us):</h2>
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<ol>
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<li><strong>Account Creation:</strong> We collect minimal data when you create an account. This is data that you
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provide to us, including your email address and your username.
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</li>
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<li><strong>Payment Information:</strong> We use third party payment processors to facilitate payment for the
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Services. These third party payment processors are located in Switzerland and the EU. If you utilize a
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credit card, this information will be collected by the payment processor. We do not collect or store your
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credit card number. The specific information collected varies based on your choice of payment method. We
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recommend using Bitcoin when subscribing to our Services for maximum security.
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</li>
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<li><strong>Support:</strong> We do collect and keep data that you share with us regarding support issues or
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customer requests. We may use third parties for support reporting purposes.
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</li>
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</ol>
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<h2>How we use data that you provide to us:</h2>
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<ol>
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<li>To communicate with you regarding support issues and to send you technical notices.</li>
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<li>To communicate with you regarding billing issues and to send you administrative messages.</li>
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<li>To communicate with you and send you information about products, updates, services, promotions, events,
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contests and other news regarding the Services we think will be of interest to you and announcements
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regarding the Services.
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</li>
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</ol>
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<p>You may opt out from receiving any marketing or promotional emails by following the opt-out procedures that are
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explained in the email. Alternatively, you may go to <a class="underline" href="mailto:support@privado.io">support@privado.io</a>
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opt out of our internal marketing or promotional emails.</p>
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<h2>Data we collect automatically when you use our Services</h2>
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<p>When you use our Services, we may collect the following information:</p>
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<ol>
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<li><strong>Mobile Applications:</strong> We collect information regarding which application version(s) you have
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activated for troubleshooting and assisting with support issues. We may also collect anonymous, aggregate
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statistics, such as the type of operating systems and devices that are most commonly used, including total
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number of installs, total number of uninstalls and the number of active users over a period of time.
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</li>
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<li><strong>Mobile Analytics Software:</strong> We use self-hosted Sentry crash reporting tools to send us crash
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reports so we can provide bug fixes and address technical issues rapidly.
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</li>
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<li><strong>Mobile Identifiers:</strong> We use mobile identifiers provided by iOS and Android devices. These
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identifiers do not contain your email address or name. Mobile identifiers provide us with statistics related
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to marketing or channel partners. Users may turn-off or reset Mobile Identifiers at any time. iOS users
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should review Apple's support page at <a href="https://support.apple.com/en-us/HT205223">https://support.apple.com/en-us/HT205223</a>.
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Android users should review Google's support page at <a
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href="https://support.google.com/android/answer/3118621?hl=en">https://support.google.com/android/answer/3118621?hl=en</a>.
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</li>
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</ol>
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<p><strong>Please note that the anonymized mobile applications data is fully anonymized and is unable to be tied to
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a user of our Services. We collect the information to provide a fast and secure experience.</strong></p>
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<ol start="4">
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<li>
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<strong> Information collected by Cookies:</strong>
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<ul class="disc">
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<li>Cookies are small files that store and provide information about your visit to our websites. We use
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cookies to improve the user experience of our website. We use analytics providers, like Google,
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which set cookies when you visit our websites.
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</li>
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<li>We use cookies for a number of reasons, like helping us see which features are most popular,
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counting visitors to a page, improving our users' experience, keeping our services secure, and
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generally providing you with a better experience.
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</li>
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<li>To prevent your data from being used by Google Analytics, you can install <a
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href="https://tools.google.com/dlpage/gaoptout">Google's opt-out browser add-on</a>.
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</li>
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<li>For information on how our advertising partners allow you to opt out of receiving ads based on your
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web browsing history, please visit <a href="https://www.youronlinechoices.eu">https://www.youronlinechoices.eu</a>.
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Users in the United States should please visit <a href="http://optout.aboutads.info/">http://optout.aboutads.info/</a>.
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</li>
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</ul>
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</li>
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</ol>
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<p><strong>Any Cookies that are utilized will not contain personally identifying information such as your email
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address and they do not track your activity outside of our websites.</strong></p>
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<p><strong>Information collected on social media or blogs:</strong> We may collect information on our blog via our
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websites or through our social media accounts, including but not limited to Facebook, Reddit and Twitter. Any
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communication you provide to us on external social media accounts is done at your own risk and without guarantee
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of privacy. If you post a comment on one of our blogs or websites, please contact us if you want it deleted.</p>
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<p><strong>External links:</strong> Our Services may contain links to other websites or other services of interest.
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We are not responsible for the content or material on any website that we link to, as these external sites and
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services are governed by their own terms and privacy policies.</p>
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<h2>Bandwidth utilized & free versions</h2>
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<p>We measure the amount of bandwidth utilized by users of the Services. Free versions may have a limited data
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transfer amount. Subscribers that paid for Services will be provided with unlimited data transfer. The total sum
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of data transferred is not identifiable for a user's behavior. We measure bandwidth utilized in order to improve
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our services. We do not log any data sent over the connections.</p>
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<h2>Combination and further use of data</h2>
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<p>We combine the data we collect about you and use this information for various purposes, including to:</p>
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<ul>
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<li>provide and improve our products and services;</li>
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<li>process your transactions;</li>
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<li>send you technical notices and support and administrative messages;</li>
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<li>communicate with you about products, services, promotions, events and other news and information we think
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will be of interest to you;
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</li>
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<li>personalize our Services, including by providing content or features we think will be of interest to you;
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</li>
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<li>facilitate contests and promotions and process and deliver prizes;</li>
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<li>monitor and analyze trends and usage in connection with our Services;</li>
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<li>detect and prevent fraudulent transactions and other illegal activities, comply with our legal obligations
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and protect the rights and property of Privado and others; and
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</li>
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<li>carry out any other purpose described to you at the time the information was collected.</li>
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</ul>
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<h2>Disclosure of data</h2>
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<p>We only disclose the limited data we have on record (i.e., email address & username) when compelled by the Swiss
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authorities. Data requests from foreign authorities must be approved by the Swiss authorities.</p>
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<p class="underline fs-20"><strong>We are unable to supply any information for requests related to a PrivadoVPN
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user's browsing history, traffic destination, data content, IP addresses, or DNS queries. This information does
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not exist.</strong></p>
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<h2>Right to access, rectification, object, portability and erasure</h2>
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<p>You can directly access, delete, edit or export personal data processed by us in your use of the Services or
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object to our processing of your data. You can also email our support team at <a
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href="mailto:support@privado.io">support@privado.io</a> to make a request.</p>
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<h2>Data retention</h2>
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<p>We store the data we collect about you for as long as necessary for the purposes for which we originally
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collected it. We may retain certain information for legitimate business purposes or as required by the laws of
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Switzerland. The data is stored in Switzerland and the EU.</p>
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<h2>Data security</h2>
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<p>Data security is a core pillar of our business. Our infrastructure and secure servers are contained in fully
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locked and 24-7 monitored data facilities that are best in class.</p>
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<p>Even if a regulatory authority physically seizes a PrivadoVPN server (assuming it could break the disk
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encryption) there would be no logs or information that could be tied an individual user.</p>
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<h2>Changes to this Policy</h2>
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<p><strong>We reserve the right to review and change this Policy at any time. We will notify users about any such
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changes. Continued use of our Services will be deemed as acceptance of such changes.</strong></p>
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</div>
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</body>
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</html>
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